Rental Agreement

Effective 4 March 2008
Updated 30 April 2015

This agreement is between you, the renter, and Campus Book Rentals, Inc..

Condition of Books
Books rented from CampusBookRentals.com are guaranteed to be correct according to your order, and in an acceptable used or new condition. Hardback or paperback books will be shipped at CampusBookRentals.com's discretion and depending upon supplier availability. Books may also be an instructor's version if it is determined by CampusBookRentals.com that the instructor's version is identical to the student version (besides instructor comments). It is our policy to rent only US edition textbooks. Unlike many online booksellers, we guarantee our books to be US editions. Supplemental materials, such as student access codes, CD ROMs, or supplemental workbooks are not guaranteed to come with your books even if the title of the book contains language regarding CD ROMs or other forms of supplements. Although we do our very best to find books that include all their supplements, many such materials are one-time use and are not available through our suppliers in used condition. Be sure before you order that you either have access to these supplements or that you don't actually need them for your class.

Shipping
CampusBookRentals.com relies on the expertise of our shipping providers which are USPS, UPS, and FedEx to get your books to you on time. Rare problems such as weather delays, rural routes, or shipping carrier system delays could prevent a perfect delivery. CampusBookRentals.com agrees to work very closely with any customer that does not receive their book within the time frame selected. After a 24-48 hour processing period, please allow 7-14 business days (9-16 calendar days) for standard delivery, 5-8 business days (6-10 calendar days) for expedited delivery. Should a problem arise, CampusBookRentals.com will work very hard to track down the delivery problem or send out a replacement textbook at no cost to you.

We do not ship to APO, FPO, PO Box addresses.

Ownership
Books rented from CampusBookRentals.com are the property of CampusBookRentals.com. At no time during the rental period does the renter obtain ownership of the books unless the renter purchases the book according to our service policy.

Agreement to Return Books
You agree to return rented textbooks to CampusBookRentals.com distribution center, located in Ogden, UT, using the prepaid shipping label and envelope provided on or before the last day of your rental period. Books that are not returned to the Ogden, UT warehouse will not be cleared from your account. Please make sure you are using the CampusBookRentals.com prepaid USPS shipping label to return all books. They are provided free of charge and provide both us and you definitive tracking of your books.

Books not Returned on Time
We will do our best to make returning your books simple and easy. As stated above, we even provide the return package with prepaid label already attached. If however, books are not returned at the end of the rental period (and after the grace period), as specified in the rental agreement, the renter will be notified via email that their card will be charged for a 15 day extension of their book(s). If the book is not returned by the end of the 15 days the next charge will be for the purchase price of the book, which is Market Value of Book at time of Rental - (Rental Fee + Extension) = Purchase price of book. We work very hard to resolve every return discrepancy. After all, our wish is to keep you as a happy customer and continue to rent textbooks to you throughout your college career. The value of the textbook is determined to be the value of the book at the time it was initially rented; not the value at the time the card is charged.

Maintenance and Care of Textbooks
You, the renter, agree to keep textbooks in an acceptable used condition. CampusBookRentals.com is liable and responsible for the condition of rented textbooks only until they are received by the renter at the onset of the rental period. At the time of initial receipt, you, the renter, take full responsibility for the textbook. If textbook is lost, stolen, or damaged beyond reasonable use (cover ripped off, pages torn out, excessive water damage, etc.) renter will be responsible to either replace textbook with textbook in similar condition, or be charged the full replacement value for the textbook less the rental fee already paid. CampusBookRentals.com understands normal wear and tear on a textbook. We even allow highlighting and writing within reason. Excessive damage is any damage that would prevent another student from reasonably being able to use and gain the full learning value from the textbook. Our loss / damage protection (explained in the next paragraph) is offered as an option to cover against theft, loss, and damage.

Loss / Damage Protection
If you select the loss / damage protection option, should your book become lost, stolen, or damaged beyond reasonable use, for a very reasonable fee of only 25% of the initial rental amount, we will promptly send you a replacement copy (if you still require the use of your book) or waive the purchase/replacement costs. When you protect your books with our loss / damage protection program, you can worry about your studies, not your books. See our Example and Terms and Conditions below.

Example
A book that rents for $55 has a value of approximately $137. If this book was not protected and needed to be replaced, the student would be charged an additional $82. With the loss / damage protection however, the student would pay only a fee of $13.75 (fee is equal to 25% of the rental price) saving the student $68.25.

Terms and Conditions
Loss / damage protection is not required. Books can only be protected at the time of initial rental or re-rental. The loss / damage protection price varies based on the book. Books not protected will be subject to CampusBookRentals.com's terms for replacing lost, stolen, or damaged textbooks according to the Rental Agreement. Protection period for the covered books is for the term of the rental and grace period only. Protection will not transfer to any other book, including replacement book, unless it is also purchased on the replacement book at time of replacement. A fee in the amount of 25% of the rental price must be paid via credit card at time of any loss or damage claim. Protection only covers rented textbooks against loss, theft, or damage which renders the book unusable and valueless to CampusBookRentals.com. Loss / damage fraud is strictly punished by law. CampusBookRentals.com reserves the right to decline loss / damage protection to customers if instances of fraud or misuse are detected. Customers are encouraged to keep a copy of their receipt as it displays which books are insured. Any claim must be made via email to info@campusbookrentals.com. Please submit your order number and ISBN or title of the book you are making claim against. Claims are processed within 24-48 hours excluding weekends and major holidays.

Right to Cancel Orders
CampusBookRentals.comretains the right to cancel or refuse any order that results from an error in pricing due to typographical errors, miscommunication with our partners, or any other incorrect information.

Refund and Return Policy
No hassles. No worries. Any book returned within the first 21 days after the order date will be refunded 100%. Please do not wait for your prepaid shipping envelope to arrive if you are returning a book. Simply print off a return label from inside your customer account. We reserve the right to refuse a refund if we see the refund policy is being abused.

Liability
CampusBookRentals.com shall not be held liable for any damages incurred, physical or emotional, tangible or intangible, beyond the rental price of the textbook. Books which are lost in transit will be replaced at no extra charge; however, CampusBookRentals.com shall not be held liable for poor performance in school or any other tort stemming from the rental or non receipt of your textbooks.

Rental Periods
We have structured our rental periods to fit the needs of a college student. The last thing we want is you worrying about not getting your book back to us on time. We have incorporated, at no extra charge, a grace period which allows you to rent your book early or hold on to it late in the case of a later than normal final exam. Each rental period and our grace period are discussed in detail below.

Grace Period
All of our rental periods come with a 15 (fifteen) day grace period. We've been in your shoes. Sometimes you would like to get your books early, or you need to take a make-up final exam. Our 15 day grace period allows you the flexibility to hold on to the book long enough to get you through to the bitter end. Don't hesitate to use it. That's why it's there! The grace period applies to all of the rental periods below (for example, the 130 day rental period gives you 145 days to get the book back to our warehouse).

Semester (130 days)
This rental period was designed for students attending full semesters. All textbooks rented under this rental period must be returned to our warehouse 145 days from the day your books were rented, See how easy the return process is in the "Return Your Books" section below.

Quarter (85 days)
This rental period is used mainly by students on quarters or in a Master's program. All textbooks rented under this rental period must be returned to our warehouse 100 days from the day your books were rented. See how easy the return process is in the "Return Your Books" section below.

Summer (55 days)
This rental period is used mainly by students taking summer courses or those taking intense (condensed) courses year round. All textbooks rented under this rental period must be returned to our warehouse 70 days from the day your books were rented. See how easy the return process is in the "Return Your Books" section below.

Pick Your Own Return Date
Yep, just like it sounds. You tell us when your classes end, and we'll tell you the due date and give you a custom price. Totally flexible to meet your schedule and includes the same 15 day grace period as our standard rental time frames.

Extensions
We offer 15 and 30 day extensions if you find yourself needing to keep your book just a bit longer. Extending your rental period is easy. Simply access your account, choose the amount of time to extend, and checkout. Your account will be updated to show the new rental period.

Re-Renting
If you need to retake a class you can re-rent your book for 30% less than the original rental price. This still saves you big time over purchasing it. Simply access your account, select the "Re-Rent" button and continue the checkout process. Your account will be updated to show the new status.

Buying Your Books
If you decide you want to keep your book forever, simply access your account and select the book or books you wish to buy. Then select the "Buy and Keep My Books" button. This amount is the difference between what you already paid in rental fees and the value of the book. If you decide to purchase the book, simply complete the checkout process. Your account will be updated to show the new status.

Collections
CampusBookRentals.com retains the right to use collection agencies to recover costs on non-returned textbooks in the event of a canceled credit card or a credit card without available funds.

You, the renter, agree to resolve disputes directly with CampusBookRentals.com and not through a third party except as described herein.

You agree that you are responsible for paying all Collection Fees (defined as those fees incurred by us or the Third Party Collection Agency) assessed by the Third Party Collection Agency. CampusBookRentals.com will make reasonable efforts to process transactions in a timely manner. You will not hold CampusBookRentals.com responsible if CampusBookRentals.com does not credit or debit your credit or debit card for a period of time due to circumstances beyond its control. CampusBookRentals.com makes no guarantees regarding the processing time for charges.

You agree, in order for CampusBookRentals.com to service my account or to collect any amount you may owe, unless otherwise prohibited by applicable law, CampusBookRentals.com or a designated Third Party Collection Agency are authorized to (i) contact you by telephone at the telephone number(s) you have provided to CampusBookRentals.com, including wireless telephone numbers, which could result in charges to you, (ii) contact you by sending text messages (message and data rates may apply) or emails, using any email address you provide and/or (iii) contact you using pre-recorded/artificial voice message and/or use of an automatic dialing device, as applicable. You also agree, if your rental is eligible to be returned to CampusBookRentals.com, that you may still be liable for a service fee assessed by the Third Party Collection Agency.

You acknowledge that you have have read this disclosure and agree that the Third Party Collection Agency may contact you as described above.

CampusBookRentals.com agrees to keep all your personal and payment information confidential in accordance with our privacy policy.

FAQ'S

1. How do textbook rentals work?
It’s simple. Begin by searching for your textbook by ISBN (10 or 13-digit number that can be found on the back cover of each book), title, author or keyword. Next select how long you would like to rent the book then add it to your cart. Repeat for each book you’re looking for. After completing the order we’ll ship them to you and you’ll also receive a prepaid mailer. Return your books in the mailer by your rental due date.
2. Is renting a textbook better than purchasing it?
We offer both! You can buy or rent the book through Campus Book Rentals. It’s up to you to decide which option best meets your educational needs.
3. How do I track my order?
Login to your account here, you’ll see your current rentals listed textbook rentals listed with a yellow box that says “track”. Click the box to view the tracking number. *Not all books will have a tracking number since they may be sent from one of our partners. Tracking numbers will be updated as they become available.
4. How do I return my books?
When you rent textbooks from Campus Book Rentals you’ll receive a prepaid mailer. When it’s nearing your due date you’ll place your books inside the mailer and take it to the nearest USPS drop box or Post Office. If you don’t receive a mailer you can print a return label from your account. Return shipping is prepaid so please use either of the two methods to ensure they arrive at the correct facility.
5. Can I write or highlight in my book?
Of course! Just remember that future students will rent the same book after you, so please be respectful.
6. How much money can renting my books save?
It depends on the book. Generally renting textbooks can save you up to 80% compared to a new textbook.
7. Are Campus Book Rentals’ books the same as my bookstore’s?
Yes! We only ship US edition textbooks, which are the same as your campus bookstore.
8. Do access codes or other supplements come with a textbook rental?
One time use access codes and other supplemental materials are NOT included with rental books and must be purchased separately.
9. What if I don’t return my rental?
If your book rental is not returned by the due date, your credit card will be charged a non-return fee, equal to the replacement value for the book.
10. Can I purchase my book after I rent it?
Certainty! You’re only charged the difference between what you already paid and the value of the book at the time you initially rented. Login to your account and choose to purchase your book and it’ll walk you through the checkout process.

Textbook Rentals

We know that textbook rentals are the best way currently to distribute high quality textbooks, and we want to have you on board! Join over a million students that have saved money by renting! Not only is it better for you, but when you return it that book can go on to help even more students access affordable education. We're confident we offer the best value in rentals, but if you're not a believer you can always return your book for a no questions asked refund within 21 days.

Why Choose Us?

1. Campus Book Rentals pioneered the idea of textbook rentals, making prices significantly cheaper for every student while still maintaining the highest quality. We've been at it since 2007 and the entire industry has had to adapt to keep up.

2. Though keeping prices low has always been the goal, we can boast an excellent support team that has helped thousands of students get the best value for their education. Chat with them at 855-200-0021 or use our chat box.

3. We practice what we preach. We routinely read our own textbooks to further our own education while at work. We know that only with a well-educated team of individuals can we continue to change the industry for the better.

Make A Difference

At Campus Book Rentals our company is guided by a single question, "How are we making education more affordable?" We know that getting a college education is quickly becoming a rite of passage for students and is becoming more important every year. In order to make education more attainable for the 99%, we started renting textbooks so students could avoid high purchase prices and buyback programs. We know it's a better way, and we're going to show everyone how to make a college education affordable again.
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