Privacy Policy

TRUSTe online privacy certification
Effective 8 April 2009
Updated 25 August 2015

This privacy policy applies to www.campusbookrentals.com owned and operated by Campus Book Rentals, Inc. (“Campus Book RentalsTM”, “we”, “us”, “our”). This privacy policy describes how Campus Book Rentals, Inc. collects and uses the personally identifiable information you provide on our web site: www.campusbookrentals.com.

Campus Book Rentals, Inc. has received TRUSTe’s Privacy Seal signifying that this privacy policy and our practices have been reviewed for compliance with the TRUSTe program viewable on the validation page available by clicking the TRUSTe seal. The TRUSTe program covers only information that is collected through this Web site, www.campusbookrentals.com.

If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact TRUSTe at https://feedback-form.truste.com/watchdog/request.

Campus Book Rentals™, is committed to protecting and respecting your privacy. This document discloses the privacy practices for www.CampusBookRentals.com™ including:

Questions regarding this privacy policy should be directed to Campus Book Rentals™ via email. See our contact us page.

Table of Contents
1. Minors
2. Information We Collect
3. Our Use of Your Information
4. Our Disclosure of Your Information
5. Control of Your Password
6. Single Sign-on 7. Reviewing and Changing Your Personally Identifiable Information
8. Other Information Collectors
9. Security
10. Changes to Privacy Policy

1. Minors
Children are not eligible to use our services and we ask that minors (under 18 years of age) do not submit any personally identifiable information to us. We understand that minors attend universities and require textbooks. We ask that the legal guardian complete the registration and rental process on behalf of the minor.

2. Information We Collect
Our primary goal in collecting personally identifiable information from you is to provide you with a smooth, efficient, and personalized experience while using our services. This allows us to provide services and features that most likely meet your needs, and to customize our service to make your experience easier and quicker.

To fully use our services, you will need to register where you will be required to provide us with the following personally identifiable information:

Collection of 3rd party Personally Identifiable Information
You may also provide personal information about other people, such as their name, date of birth and gender. This information is only used for the sole purpose of completing your request or for whatever reason it may have been provided.

We partner with a third party ad network to either display advertising on our Web site or to manage our advertising on other sites. Our ad network partner uses cookies and Web beacons to collect non-personally identifiable information about your activities on this and other Web sites to provide you targeted advertising based upon your interests. If you wish to not have this information used for the purpose of serving you targeted ads, you may opt-out by clicking here. Please note this does not opt you out of being served advertising. You will continue to receive generic ads.

NOTE: Participant may also link to the NAI opt-out mechanism http://www.networkadvertising.org/managing/opt_out.asp

Tracking Technologies
Technologies such as: cookies, beacons, tags and scripts are used by Campus Book Rentals, Inc. and our marketing partners, affiliates, analytics, and online service providers. These technologies are used in analyzing trends, administering the site, tracking users’ movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.

We use cookies for certain marketing campaigns (like retargeting) and authenticating affiliate-referral sales. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our site, but your ability to use some features or areas of our site may be limited.

Log Files
As is true of most web sites, we gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. We do not link this automatically collected data to other information we collect about you.

Google AdSense/AdWords
We use Google AdSense to publish ads on this site. When you view or click on an ad a cookie will be set to help better provide advertisements that may be of interest to you on this and other Web sites. You may opt-out of the use of this cookie by visiting Google’s Advertising and Privacy page: http://www.google.com/privacy_ads.html.

Links to 3rd Party Sitess
Our Site includes links to other Web sites whose privacy practices may differ from those of Campus Book Rentals, Inc. If you submit personally identifiable information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any Web site you visit.

Surveys, Contests, Testimonials
From time-to-time our site may request information from users via surveys, contests or for a particular service (e.g. testimonial). Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested will include contact information (as supplied to the site during registration) and supplementary information on your opinions, feedback, testimonials, etc. In the event of a contest, we will use the contact information to notify winners. We will not publish winners' details on the site. If the survey or contest has a sponsor then we will share information given by entrants with the sponsor.

Payment Policies
In order to process payments online we require the billing address for the credit card used and our external payment provider, Internet Secure, requires your credit card number and details. This is all done on a secure Internet Secure server using SSL (secure sockets layer) technology. For additional information on Internet Secure, logon to www.internetsecure.com and read their terms and conditions and policies.

Customer Names and Shipping Addresses
CampusBookRentals.com uses third party providers to package and deliver books to its customers. Customer names and shipping addresses are shared with our suppliers and shipping providers in order to complete the delivery process. These companies are authorized to use your personally identifiable information only as necessary to provide these services to us.

Refer-A-Friend
If you choose to use our referral service to tell a friend about our site, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. CampusBookRentals.com does not store this information.

3. Our Use of Your Information
We use personally identifiable information about you to statistically analyze site usage, to improve our content and product offerings and to customize our site's content, layout, and services. We believe these uses allow us to improve our site and better tailor it to meet our users' needs.

We use your e-mail address to communicate order information to you and to provide you with other communications or information that you have requested from CampusBookRentals.com.

We use information in the file we maintain about you, and other information we obtain from your current and past activities on the Site, to resolve any disputes, troubleshoot problems and enforce our Service Policy and Rental Agreement. At times, we may look across multiple users to identify problems or resolve disputes, and in particular on rare occasions we may evaluate your information to look for users using multiple User IDs or alias.

4. Our Disclosure of Your Information
Unfortunately, due to the existing regulatory environment, we cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Policy.

By way of example (without limiting the foregoing), we may be forced to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications. We can (and you authorize us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate, in connection with an investigation of fraud, intellectual property infringements, or other activity that is illegal or may expose us to legal liability. We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our website.

As a general proposition, we do not sell or rent any personally identifiable information about you to any third party.

If CampusBookRentals.com™ is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personally identifiable information, as well as any choices you may have regarding your personally identifiable information.

Legal Requests
CampusBookRentals.com™ cooperates with law enforcement inquiries and other third parties to enforce laws, intellectual property and other rights. Local, and international law enforcement agents can request and may receive your personally identifiable information.

5. Control of Your Password
Except as specifically permitted by this section, you may not disclose your CampusBookRentals.com™ password to any third parties nor share it with any third parties. If you lose control of your password, you may lose substantial control over your personally identifiable information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately change your password by visiting the login page on the Site.

If you wish to change your password you can do so at any time through the 'Edit Profile' section of the site.

6. Single Sign-on
You can log in to our site using sign-in services such as Facebook Connect or an Open ID provider. These services will authenticate your identity and provide you the option to share certain personally identifiable information with us such as your name and email address to pre-populate our sign up form. Services like Facebook Connect give you the option to post information about your activities on this Web site to your profile page to share with others within your network.

7. Reviewing, Changing and Deleting Your Personally Identifiable Information
You can at any time review and change the information you submitted during registration by visiting the login page on the site.

You must promptly update your information if it changes. Once posted, you cannot change or remove any public postings made in our forums or other message areas or the feedback area through your account. If you no longer desire our services you may ask to have your account deactivated or ask to have your information deleted/removed from public postings made in our forums or other message areas or the feedback area by emailing us at info@campusbookrentals.com. We will respond to your request to access in 30 days.

We will retain your information for as long as your account is active or as needed to provide your services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

8. Other Information Collectors
Except as otherwise expressly discussed in this Privacy Policy, this document only addresses the use and disclosure of information we collect from you. To the extent that you disclose your information to other parties, whether they are other members of the Site or other sites throughout the Internet, different rules may apply to their use or disclosure of the personally identifiable information you disclose to them.

Our Web site includes Social Media Features, such as the Facebook Like button and Widgets, such as the Share this button or interactive mini-programs that run on our site. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.

9. Security
In order to process and protect your credit card details, our payment provider, Internet Secure uses SSL (secure sockets layer) encryption. The secure server is hosted by a third-party service and not CampusBookRentals.com™. We follow generally accepted industry standards to protect the personally identifiable information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personally identifiable information, we cannot guarantee its absolute security.

10. Changes to Privacy Policy
If we are going to use your personally identifiable information in a manner different from that stated at the time of collection we will notify you via email (sent to the email address specified in your account), prior to making such changes. You will have a choice as to whether or not we use your information in this different manner. In addition, if we make any material changes in our privacy practices that do not affect user information already stored in our database, we will post a prominent notice, before changes go into effect, on our web site notifying users of the change. In some cases where we post the notice we will also email users, who have opted to receive communications from us, notifying them of the changes in our privacy practices. We encourage you to periodically review this page for the latest information on our privacy practices.


Corporate Office Physical Address
224 S 200 W #100
Salt Lake City, UT 84101

Distribution Facility Physical Address
2805 S 1900 W
Ogden, UT 84401

Email address
info@campusbookrentals.com

FAQ'S

1. How do textbook rentals work?
It’s simple. Begin by searching for your textbook by ISBN (10 or 13-digit number that can be found on the back cover of each book), title, author or keyword. Next select how long you would like to rent the book then add it to your cart. Repeat for each book you’re looking for. After completing the order we’ll ship them to you and you’ll also receive a prepaid mailer. Return your books in the mailer by your rental due date.
2. Is renting a textbook better than purchasing it?
We offer both! You can buy or rent the book through Campus Book Rentals. It’s up to you to decide which option best meets your educational needs.
3. How do I track my order?
Login to your account here, you’ll see your current rentals listed textbook rentals listed with a yellow box that says “track”. Click the box to view the tracking number. *Not all books will have a tracking number since they may be sent from one of our partners. Tracking numbers will be updated as they become available.
4. How do I return my books?
When you rent textbooks from Campus Book Rentals you’ll receive a prepaid mailer. When it’s nearing your due date you’ll place your books inside the mailer and take it to the nearest USPS drop box or Post Office. If you don’t receive a mailer you can print a return label from your account. Return shipping is prepaid so please use either of the two methods to ensure they arrive at the correct facility.
5. Can I write or highlight in my book?
Of course! Just remember that future students will rent the same book after you, so please be respectful.
6. How much money can renting my books save?
It depends on the book. Generally renting textbooks can save you up to 80% compared to a new textbook.
7. Are Campus Book Rentals’ books the same as my bookstore’s?
Yes! We only ship US edition textbooks, which are the same as your campus bookstore.
8. Do access codes or other supplements come with a textbook rental?
One time use access codes and other supplemental materials are NOT included with rental books and must be purchased separately.
9. What if I don’t return my rental?
If your book rental is not returned by the due date, your credit card will be charged a non-return fee, equal to the replacement value for the book.
10. Can I purchase my book after I rent it?
Certainty! You’re only charged the difference between what you already paid and the value of the book at the time you initially rented. Login to your account and choose to purchase your book and it’ll walk you through the checkout process.

Textbook Rentals

We know that textbook rentals are the best way currently to distribute high quality textbooks, and we want to have you on board! Join over a million students that have saved money by renting! Not only is it better for you, but when you return it that book can go on to help even more students access affordable education. We're confident we offer the best value in rentals, but if you're not a believer you can always return your book for a no questions asked refund within 21 days.

Why Choose Us?

1. Campus Book Rentals pioneered the idea of textbook rentals, making prices significantly cheaper for every student while still maintaining the highest quality. We've been at it since 2007 and the entire industry has had to adapt to keep up.

2. Though keeping prices low has always been the goal, we can boast an excellent support team that has helped thousands of students get the best value for their education. Chat with them at 855-200-0021 or use our chat box.

3. We practice what we preach. We routinely read our own textbooks to further our own education while at work. We know that only with a well-educated team of individuals can we continue to change the industry for the better.

Make A Difference

At Campus Book Rentals our company is guided by a single question, "How are we making education more affordable?" We know that getting a college education is quickly becoming a rite of passage for students and is becoming more important every year. In order to make education more attainable for the 99%, we started renting textbooks so students could avoid high purchase prices and buyback programs. We know it's a better way, and we're going to show everyone how to make a college education affordable again.