Privacy Policy

Effective 8 April 2009
Updated 16 August 2017

1. Introduction
CBR Intellectual Property, LLC, d/b/a Campus Book Rentals (“Campus Book Rentals” or “we”) is committed to protecting your privacy. We have established this Privacy Policy so that you can understand the manner in which we collect and use your information online and the efforts we use to protect your information. Please note that this policy is for the www.CampusBookRentals.com website (the “Site”) only and does not apply to other third party websites that you may link from the Site. Please check the privacy policies on those websites for more information. By using the Site, you agree to the terms of this Privacy Policy and, if you provide us your Personal Information, you consent to the collection, use and disclosure of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not provide us any information and do not use the Site. Campus Book Rentals is based in the United States, so any personal information we collect through this site will be transferred to and maintained in the United States. By using this Site and/or providing us with your personal information, you understand and agree that your personal information will be transferred to the United States and subject to disclosures and uses in accordance with U.S. law as described in this Privacy Policy.

2. Collection of Personally Identifying Information from or about Children
Campus Book Rentals does not knowingly collect or solicit personal information from anyone under the age of 13 or knowingly allow such persons to register. If you are under 13, please do not attempt to register or send any information about yourself to us, including your name, address, telephone number, or email address. No one under age 13 may provide any personal information to Campus Book Rentals. In the event that we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us at legal@CampusBookRentals.com.

3. Personal Information Collected
We recognize the need for consumers to control the use and management of personal information. “Personal information” means information that can be used to identify or contact an individual. This may include, but is not limited to, a first and last name, a physical address, an email address, a student id number, a phone number, and credit card information. If you are visiting our Site to browse or find information about our products or services, you do not need to provide any personal information. If you decide to make a purchase, participate in a Campus Book Rentals promotion or submit a review or comment, however, we collect this information so that we can provide you with the product or service you requested or otherwise identify or contact you for purposes related to your order or participation.

4. Automatic Information Collected
Our Site makes use of various technologies to collect information about types and versions of internet browsers used when accessing our Site. This information and information about Internet IP addresses, as well as the date and time web pages are visited, are stored in various security and traffic logs. Our service provider reviews these logs, using statistical analysis, in an effort to track and predict traffic patterns and estimate resource needs. We also use IP addresses to analyze trends in Site usage, administer the site, track user’s movements throughout the Site and gather broad demographic information for aggregate use. Unless we are tracking down a technical problem or we suspect either fraudulent behavior or illegal conduct we do not trace specific user sessions.

5. Personal Information Use
We will not sell or trade your Personal Information to unrelated third parties without your prior consent. We may use information about you, including Personal Information and the information you provide for your on-line transaction and/or online account creation to: (1) allow you to participate in features offered or to provide related customer service, such as responding to questions, complaints or comments; (2) customize content recommendations and offers displayed to you; (3) process a transaction that you initiate; (4) provide you with information, notices, products or services; (5) send you special offers from Campus Book Rentals, its advertisers, or its third-party business partners; (6) improve services and for internal business purposes; (7) contact you with regard to use of the services and, in our discretion, make changes to policies; (8) service your account; and (9) for purposes disclosed at the time you provide your information or otherwise with your consent. We may share your Personal Information with our parent or affiliate companies for the purposes of fulfilling your order or providing services related to your order. We will not ask you for your Personal Information, account username, and password, or any of your credit or debit card information via email or text message, and you will not provide such information via email or text message. We will have no responsibility for any misuse of such information if you provide such information via email or text message. In addition, we may share your Personally Information with any third-party, without your consent or approval and without notice to you, (i) as incident to a corporate sale, merger, reorganization, dissolution, bankruptcy or similar event, (ii) under circumstances we believe reasonably necessary to protect the personal safety of our employees, users of the Site, or the public, (iii) to disclose information that is necessary to identify, contact or bring legal action against someone who may be violating our published policies, or (iv) as is otherwise described in this Privacy Statement.

If you wish to change your password you can do so at any time through the 'Edit Profile' section of the site.

6. Authorization
When you successfully submit a purchase order or open an account, you will receive confirmation from our system. As your order status changes you may also receive notifications via email. These notifications are considered part of our service and may not be disabled. When you open an account or place an order on our Site, you also authorize us to send you emails and/or SMS text messages that include information about discounts, deals and products. You may unsubscribe from these communications at any time and any such communication will include instructions for opting out of future mailings.

7. Third Parties
We partner with third parties to provide various products and services. When you sign up for these services or products, we will share only the Personal Information that is necessary for the third party to provide the product or service to you. For example, we may need to provide your address to a wholesaler or a shipping company that will ship a product directly to you. We take reasonable steps to ensure that these third parties are obligated to protect your Personal Information on our behalf. We will only transfer the information to the extent necessary to provide the requesting information, service or product to you, although we may release Personal Information if we are legally required to do so. If we are legally compelled to release Personal Information to a third party, we may or may not notify you of this release.

8. Information Control
Your customer profile is accessible from our Site and you may update it at any time. Our Site provides you with the ability to change your phone numbers, physical addresses, and email address information stored in your profile. You may also write to us at the address listed at the bottom of this policy to request that we make the change for you.

9. Supplemental Technologies
Our Site uses cookies, session identifiers, JavaScript™, and browser detection technology to provide consumers with a more pleasant online experience. Many browsers provide consumers with the ability to disable some or all of these technologies. Disabling them, especially in the case of JavaScript™, may prevent you from viewing some web pages. Note that the cookies we use do not place any personally identifiable information on your computer. Our Site also does not participate in Ad Networks or use Web Bugs/Web Beacons to track consumer activity.

10. Confidentiality and Security
We take reasonable steps to ensure that your information is protected. On our Site, we use commercially reasonable security standards as used in the industry when collecting your Personal Information. Our Site is hosted in a data center which makes use of multiple levels of redundant firewalls and database encryption to protect information. Internally, we limit access to your Personal Information to those employees or agents who we believe have a reasonable need to use the information to provide products or services to you, or to perform their jobs.

11. Secure Online Ordering
We have gone to great lengths to protect the security and validity of your credit card transaction. Our order forms are encrypted by our secure server to guarantee that the information can be read by us only. It will appear as indecipherable gibberish if the data is intercepted by an unauthorized source. We use commercially reasonable security standards as used in the industry to guard information. Today's web browsers support our security protocol, including Firefox, Microsoft Internet Explorer and others. Our security standards have been certified by VeriSign, an industry leading independent authority.

12. How to Tell It's Secure
There are a couple of ways to tell if the information you are receiving is coming from a secure server. 1. Check the security icon. Most browsers use a key (Firefox) or padlock (Microsoft Internet Explorer). An unbroken emblem indicates a secure browser. 2. Check the URL field of your browser. With a secured server the address will begin with https:// instead of the usual http://.

13. Notifications
You are responsible for providing valid contact information and for updating it when your contact information changes. We may, depending on the importance and urgency of the notification, choose to contact you via email, telephone or postal mail. When doing so, we will use the phone number and/or address associated with your account or transaction.

14. Terms and Conditions
Please review our Terms and Conditions that also govern your visit to the Site and has additional information relevant to personal information.

15. History
A privacy policy was established for this Site in August, 2017. We may periodically makes changes to the policy to reflect additions or changes to our practices. You may review the current policy at any time by returning to this web page.

16. Compliance
This privacy policy complies with ecommerce industry best practice guidelines and with California's Privacy Protection Act of 2004. If you have any questions or concerns about this policy please contact us using the information provided below.

17. Contact
For inquiries about the Privacy Policy email us: legal@CampusBookRentals.com.

Or by mail:
CBR Intellectual Property, LLC
Attn: Campus Book Rentals.com Privacy Policy Issues
4700 S. 19th Street
Lincoln, NE 68512


FAQ'S

1. How do textbook rentals work?
It’s simple. Begin by searching for your textbook by ISBN (10 or 13-digit number that can be found on the back cover of each book), title, author or keyword. Next select how long you would like to rent the book then add it to your cart. Repeat for each book you’re looking for. After completing the order we’ll ship them to you and you’ll also receive a prepaid mailer. Return your books in the mailer by your rental due date.
2. Is renting a textbook better than purchasing it?
We offer both! You can buy or rent the book through Campus Book Rentals. It’s up to you to decide which option best meets your educational needs.
3. How do I track my order?
Login to your account here, you’ll see your current rentals listed textbook rentals listed with a yellow box that says “track”. Click the box to view the tracking number. *Not all books will have a tracking number since they may be sent from one of our partners. Tracking numbers will be updated as they become available.
4. How do I return my books?
When you rent textbooks from Campus Book Rentals you’ll receive a prepaid mailer. When it’s nearing your due date you’ll place your books inside the mailer and take it to the nearest USPS drop box or Post Office. If you don’t receive a mailer you can print a return label from your account. Return shipping is prepaid so please use either of the two methods to ensure they arrive at the correct facility.
5. Can I write or highlight in my book?
Of course! Just remember that future students will rent the same book after you, so please be respectful.
6. How much money can renting my books save?
It depends on the book. Generally renting textbooks can save you up to 80% compared to a new textbook.
7. Are Campus Book Rentals’ books the same as my bookstore’s?
Yes! We only ship US edition textbooks, which are the same as your campus bookstore.
8. Do access codes or other supplements come with a textbook rental?
One time use access codes and other supplemental materials are NOT included with rental books and must be purchased separately.
9. What if I don’t return my rental?
If your book rental is not returned by the due date, your credit card will be charged a non-return fee, equal to the replacement value for the book.
10. Can I purchase my book after I rent it?
Certainty! You’re only charged the difference between what you already paid and the value of the book at the time you initially rented. Login to your account and choose to purchase your book and it’ll walk you through the checkout process.

Textbook Rentals

We know that textbook rentals are the best way currently to distribute high quality textbooks, and we want to have you on board! Join over a million students that have saved money by renting! Not only is it better for you, but when you return it that book can go on to help even more students access affordable education. We're confident we offer the best value in rentals, but if you're not a believer you can always return your book for a no questions asked refund within 21 days.

Why Choose Us?

1. Campus Book Rentals pioneered the idea of textbook rentals, making prices significantly cheaper for every student while still maintaining the highest quality. We've been at it since 2007 and the entire industry has had to adapt to keep up.

2. Though keeping prices low has always been the goal, we can boast an excellent support team that has helped thousands of students get the best value for their education. Chat with them at 888-643-1043 or use our live chat link.

3. We practice what we preach. We routinely read our own textbooks to further our own education while at work. We know that only with a well-educated team of individuals can we continue to change the industry for the better.

Make A Difference

At Campus Book Rentals our company is guided by a single question, "How are we making education more affordable?" We know that getting a college education is quickly becoming a rite of passage for students and is becoming more important every year. In order to make education more attainable for the 99%, we started renting textbooks so students could avoid high purchase prices and buyback programs. We know it's a better way, and we're going to show everyone how to make a college education affordable again.