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Agents of Change 9780199261758

Agents of Change

Crossing the Post-Industrial Divide

ISBN-10: 019926175X
ISBN-13: 9780199261758
AUTHOR:
PUBLISHER: Oxford University Press, Incorporated
Also available at Amazon.com
Note: Not guaranteed to come with supplemental materials (access codes, CDs, DVDs)
Product Description: This book focuses on the transition faced by business organizations and their stakeholders as they move from protected markets to open competition, and it explores how these changes can be facilitated by outside interveners/agents. The four authors - two from Europe and two from the UnitedStates - have worked separately as consultants with leaders of many companies and unions facing these challenges including ATandT, Lucent, Electricite de France, and the Italian State Railways (Ferrovie dello Stato). The reader is thus afforded an unusual insight into the process of change in a large organization - not only close up accounts of what happened, but understanding of the relationship between the researcher/consultant and different groups within the organization - senior managers, HR people, unions,and ordinary employees.The book draws lessons from these cases and experiences on a number of different levels: lessons about the methods of intervention in large organizations; about the nature of the organizational transitions as business faces increased competition; about the pressures this places on unions and otherstakeholder groups; about the differences between the US and European context; and about possible models for advancing the change process in the future. The analysis finally focuses on the larger set of forces driving all these cases: the transition to a global post-industrial economy. The experience of change in these corporations, from this perspective, illuminates the dynamics of transition between neo-corporatist stakeholder relations and a morepluralist and decentralized system emerging throughout the industrialized world. This unusual book - by a team of highly experienced researchers/consultants - will be of interest to a broad readership of academics, students, consultants, HR professionals interested in the process and management and change, and contemporary trends in modern societies.

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PUBLICATION DATE:
PAGES: 256
CATEGORY: Business & Economics, Political Science, Social Science
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