Browse / Political Science
Decentralizing the City 9780262140164

Decentralizing the City

A Study of Boston's Little City Halls

ISBN-10: 0262140160
ISBN-13: 9780262140164
Also available at
Note: Not guaranteed to come with supplemental materials (access codes, CDs, DVDs)
Product Description: Boston's fourteen Little City Halls and the Office of Public Service, which administers them, is an experiment that Joseph S. Slavet, Director of the Boston Urban Observatory, calls "one of the more innovative and controversial models of urban decentralization operating throughout the nation." Mayor Kevin White's Little City Hall program has aimed to increase governmental responsiveness, reduce citizen alienation, and improve city services. This study places the program in a historical-conceptual context beginning with Jefferson's and Madison's opposing views on decentralization and then examines in detail its problems and achievements, relationships with municipal agencies, department commissioners, the Mayor's Office, community groups, and neighborhood residents. It also offers a theoretical analysis of the behavior and performance characteristics of the Boston bureaucracy, which is applicable to other cities. The Little City Hall model emerges as an especially attractive prospect when compared to three other decentralization models (Bureaucratic, Governmental, and Representational). In fulfilling its major functions, this study rates the Boston program "high" on complaint-referral services, "moderate" on the management and improvement of city services, and "low" on facilitation of community participation. Obviously, there are problems that remain to be worked out. The program's "bread-and-butter" function (complaint-referral services) has encouraged and made it easier for 80,000 citizens to register and receive action on their complaints each year, whether their city hall is one of five large stationary trailers or an old municipal building or rented office, indicating that large municipal governments canrespond to the needs of city residents. And because Boston's Little City Hall program is city-wide, covering black as well as white working-class ethnic groups, and because it has been in effect for several years in a major city with more than its share of urban ills and bureaucratic snags, the study's observations, data, and conclusions deserve the serious attention of other cities as they start or expand their own Little City Halls.

Additional Details

PAGES: 320
CATEGORY: Political Science

21 Day Unconditional Guarantee

any book, any reason
Out of stock

REVIEWS for Decentralizing the City

Select a star rating


1. How do textbook rentals work?
It’s simple. Begin by searching for your textbook by ISBN (10 or 13-digit number that can be found on the back cover of each book), title, author or keyword. Next select how long you would like to rent the book then add it to your cart. Repeat for each book you’re looking for. After completing the order we’ll ship them to you and you’ll also receive a prepaid mailer. Return your books in the mailer by your rental due date.
2. Is renting a textbook better than purchasing it?
We offer both! You can buy or rent the book through Campus Book Rentals. It’s up to you to decide which option best meets your educational needs.
3. How do I track my order?
Login to your account here, you’ll see your current rentals listed textbook rentals listed with a yellow box that says “track”. Click the box to view the tracking number. *Not all books will have a tracking number since they may be sent from one of our partners. Tracking numbers will be updated as they become available.
4. How do I return my books?
When you rent textbooks from Campus Book Rentals you’ll receive a prepaid mailer. When it’s nearing your due date you’ll place your books inside the mailer and take it to the nearest USPS drop box or Post Office. If you don’t receive a mailer you can print a return label from your account. Return shipping is prepaid so please use either of the two methods to ensure they arrive at the correct facility.
5. Can I write or highlight in my book?
Of course! Just remember that future students will rent the same book after you, so please be respectful.
6. How much money can renting my books save?
It depends on the book. Generally renting textbooks can save you up to 80% compared to a new textbook.
7. Are Campus Book Rentals’ books the same as my bookstore’s?
Yes! We only ship US edition textbooks, which are the same as your campus bookstore.
8. Do access codes or other supplements come with a textbook rental?
One time use access codes and other supplemental materials are NOT included with rental books and must be purchased separately.
9. What if I don’t return my rental?
If your book rental is not returned by the due date, your credit card will be charged a non-return fee, equal to the replacement value for the book.
10. Can I purchase my book after I rent it?
Certainty! You’re only charged the difference between what you already paid and the value of the book at the time you initially rented. Login to your account and choose to purchase your book and it’ll walk you through the checkout process.

Textbook Rentals

We know that textbook rentals are the best way currently to distribute high quality textbooks, and we want to have you on board! Join over a million students that have saved money by renting! Not only is it better for you, but when you return it that book can go on to help even more students access affordable education. We're confident we offer the best value in rentals, but if you're not a believer you can always return your book for a no questions asked refund within 21 days.

Why Choose Us?

1. Campus Book Rentals pioneered the idea of textbook rentals, making prices significantly cheaper for every student while still maintaining the highest quality. We've been at it since 2007 and the entire industry has had to adapt to keep up.

2. Though keeping prices low has always been the goal, we can boast an excellent support team that has helped thousands of students get the best value for their education. Chat with them at 855-200-0021 or use our chat box.

3. We practice what we preach. We routinely read our own textbooks to further our own education while at work. We know that only with a well-educated team of individuals can we continue to change the industry for the better.

Make A Difference

At Campus Book Rentals our company is guided by a single question, "How are we making education more affordable?" We know that getting a college education is quickly becoming a rite of passage for students and is becoming more important every year. In order to make education more attainable for the 99%, we started renting textbooks so students could avoid high purchase prices and buyback programs. We know it's a better way, and we're going to show everyone how to make a college education affordable again.