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Misunderstood! 9780982672549

Misunderstood!

The Fast Guide to Communicating at Work--What to Say, How to Say It and When to Shut Up

ISBN-10: 0982672543
ISBN-13: 9780982672549
AUTHOR:
PUBLISHER: Casey Communications
Also available at Amazon.com
Note: Not guaranteed to come with supplemental materials (access codes, CDs, DVDs)
Product Description: Are You Tired of Being Misunderstood? Gain confidence and credibility, express yourself clearly, negotiate easily, and earn respect from customers, colleagues, co-workers and CEOs. Here is the reference book for handling any workplace communication--from dealing with a bad boss to handling embarrassing conversations. Misunderstood The Fast Guide to Communicating at Work isnt just about the right words its about the right approach. Its about what Allie Casey calls "The Invitation for Communication" which is both a formula and a mindset. Youll learn how to take a deeper look at yourself as the root cause of misunderstandings and how to make the shift to power communicator. Owner, manager, salesperson, entrepreneur or frustrated worker--you will refer to this easy-to-use guide again and again. You will discover how simple it is to: > Ask the right questions to get the information you need to do your job or get others to do theirs. > Keep your composure in sticky situations. > Negotiate a better deal for yourself or ask for a raise. > Become a responsive listener so you can be heard by others. > Make sure the interpretation of your message matches your intention. > Connect your head to your heart when you open your mouth. > Ask the right questions to get yourself hired. > Clarify your expectations to get the results you want from others. > Develop confidence and know what to say in difficult conversations with co-workers, direct-reports or bosses. > Correct a misunderstanding quickly and easily. > Become an assertive communicator that garners respect. > And much more.

Additional Details


PUBLICATION DATE:
PAGES: 150
CATEGORY: Business & Economics, Psychology
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